Lifetime Store Policies
Instructions Lifetime Warranty:
Our lifetime warranty covers all polishing, cleaning, tightening, and rhodium plating of all jewelry purchased from us. We also warranty the replacement of any side stones that have fallen out of the item. Timepieces are accompanied by a manufacturers warranty and vary in lengths of time. We do, however, highly recommend having insurance for peace of mind in the event of damage, loss, or theft.
As we highly recommend you having your jewelry items insured, we will always be happy to provide you with an updated appraisal for items purchased from our store whenever needed. Most insurance companies require an appraisal evaluation every 2-5 years as prices change over time.
We know life happens, so in any case, if you need an item you purchased from our store sized we will be happy to assist. All ring sizings are complimentary. Necklace and bracelet sizings can incur an extra cost depending on the amount of material and labor needed to size the item. However, not all items are able to be sized, but we will make sure to try our best to make you happy. Please bring in a proof of purchase to verify the item was purchased at our store.
Lifetime Upgrade Policy:
When life hands you diamonds...upgrade them! All diamonds (engagement diamond, solitaire diamond stud earrings, and solitaire diamond pendants) purchased from our store can be upgraded at any time allowing you to trade in your diamond for 100% trade in value of the original purchase price.You can trade in for a larger size or better quality. Please bring all paper work received at the time of the original purchase.